In order to stand out among a multitude of competitors and seize the market opportunity, the well-known 40-year-old Los Angeles all-inclusive service travel wholesalers – APF Travel’s brand Golatin (hereinafter referred to as Golatin) and the Callnovo Call Centre – have reached an agreement on the outsourcing of pre-sales and after-sales customer service of projects in the Chinese travel market in March 2018.
As soon as the project is initiated, Callnovo Call Centre will immediately assist clients to successfully apply for, and set up, the China 400 toll-free telephone number; thereby opening the door for customer service in China’s local market for Golatin. With this cooperation, Callnovo Call Centre provides the services of fluent Chinese, Cantonese and English customer service personnel.
Read more at : Outsourcing Customer Service Call Centres
Read more at : Outsourcing Customer Service Call Centres
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